The perfect time to work with us is when you are ready to make a difference to your business or organisation – we don’t do things by half. However, there is likely to be a specific driver that is pulling you towards us. Do any of these issues sound familiar?

• You want to understand this social media stuff better.
• You want to know what your customers really think of you.
• You want to know more about your customers and how to excite them.
• You are experiencing a downturn in sales – maybe you know why, maybe not.
• You are worried about your competition – you want intelligence on what they are doing.
• You want to benchmark yourself against your competitors and to understand what their customers think of them?
• You have found out your competitors have been checking you out.
• You are worried there is a lack of practical, business focused knowledge about the internet in your company.
• You want to expand your PR contacts base.
• You want to know that your marketing and PR people have really got the social web covered.
• You want to monitor and measure the online impact of your marketing efforts.
• Having seen the Domino Pizza reputation crisis, you want to act to monitor your reputation.
• You want help to create a social media policy for staff.
• You want help to get your customer service people using social media.
• You want to start creating customer champions.
• You want to do market research.
• You want to innovate and modernise your company.
• You want to protect or boost the return on investments made in other areas of your business.

There are many times it is right to work with us, or many reasons why you might want to do so, and not just because we are nice, helpful people.

Before you start a conversation with us, we would ask you to consider one question – are you ready to move beyond grand words and gestures to truly put the customer at the heart of everything you do, to build a truly customer centric organisation?

We hope you said yes because we’d like to meet you.